Returns & Exchanges
We want you to love your Mimi & Lula accessories, but if you are not completely satisfied, you can return your items within 30 days of purchase for a full refund. Please ensure all items are returned in their original packaging with tags attached for a smooth processing experience.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unused accessories in their original packaging and include the printed return slip inside the parcel.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing